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Refund Policy

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EXCHANGE/REFUND POLICY

If you are not 100% satisfied with your purchase, EasyClean SG accept returns of items within 7 days of delivery date. Email us at [email protected] with the proof of purchase invoice and photos of evidence that you are not satisfied with.

We will issue an exchange or refund if:
All items requested for return/exchange are not used or expired, undamaged and unopened packaging. Items are expected to be in the exact same condition as when you received it, and is in the original box and/or packaging with all tags, if any.

If you would like to request return of items via delivery, kindly note that there will be courier charges. We will not be liable for any loss or damage incurred in the process of shipping item back to us.

In the event that a return cannot be accepted, customers will have to pick the item up from our location or have it sent back to the customer via delivery, courier charges apply.

All self-collection of your exchange has to be done within 7 days at the location specified, otherwise it will be forfeited.

EasyClean SG reserves the right to reject any return/exchanges.

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